Frequently Asked Questions

Orders are typically processed within 1-2 business days and delivered within 10-15 business days, depending on your location.

Yes, we have a 30-day return policy. Items must be in their original condition, unworn or unused, with tags and in their original packaging. Please contact us at verustilumes@gmail.com to initiate a return.

Exchanges are easy! Simply return the unwanted item, and once the return is accepted, you can place a new order for the desired item.

Most of our lamps include LED bulbs, as specified in the product details. Please check the product description for confirmation.

Once your order is shipped, you’ll receive a tracking number via email. Use the provided link to track your order's progress.

If your order is damaged or defective upon arrival, please contact us immediately at verustilumes@gmail.com with photos of the damage. We’ll ensure the issue is resolved promptly.

Yes, we ship to multiple countries. Shipping fees and delivery times may vary based on the destination.

Get in touch

Email

contact@verusti.com